DPP 4.0 & EOS Utility 3.0 Available for Download

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Canon Rumors

Canon Rumors

Who Dey
Canon Rumors Premium
Jul 20, 2010
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www.canonrumors.com
#1
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<p>Download links to the new EOS Utility and DPP have been posted by Canon Australia. You must enter a serial number from a “compatible body” to download the programs. For the moment, only the latest full frame bodies qualify for the free download.</p>
<p><b style="color: #222222;">Compatible Bodies</b></p>
<ul>
<li>EOS 1D C</li>
<li>EOS 1D X</li>
<li>EOS 5D Mark III</li>
<li>EOS 6D</li>
</ul>
<p class="NewsPost" style="color: #222222;">I had expected that all EOS DSLR users would be able to use the program, but also assumed there were some features that would only be available to “compatible body” users. Unfortunately, it looks like I was mistaken. DPP 4 will not open RAW files from incompatible bodies. So if you do not own one of Canon’s current full-frame bodies, you’re stuck using version 3.x instead.</p>
<p>From the viewpoint of someone who uses a 5D Mark III as a primary body and a 7D as a backup, I find this to be very inconvenient. It means that I have to keep two versions of DPP installed on my computer if I want to use the latest features while still being able to edit my backup body RAW files.</p>
<p>I hope Canon reconsiders this new software strategy. [Sean]</p>
<p><strong><a href="http://support-au.canon.com.au/contents/AU/EN/0200372802.html" target="_blank">Download DPP & EOS Utility Here</a></strong></p>
<p><em>DPP 4.0 will only be compatible with a 64-bit OS, such as Windows 7, 8 and 8.1, as well as Mac OS X 10.8 and 10.9.</em></p>
<p><strong><span style="color: #ff0000;">c</span>r</strong></p>
 
#3
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

CAMERA COMPATIBILITY AND OS SUPPORT

At launch, DPP 4.0 is compatible with Canon’s current range of full-frame DSLRs, including the EOS-1D X, EOS-1D C, EOS 5D Mark III and EOS 6D. For other models, an update of DPP 3.14 will be released.

Please note: DPP 4.0 will be compatible only with 64-bit OS, such as Windows 7, 8 and 8.1, plus Mac OS X 10.8 and 10.9.
 
Upvote 0
#9
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

Wow. Locking out software for NEW hardware isn't a new concept, but this update had high hopes for Canon and their brand. This could have made me less reliant on Adobe products for my photo usage, but that does not look like it will be the case. Canon has firmly planted themselves as a hardware manufacturer with this restriction.

I love Adobe Camera RAW, but I'm on CS6. Haven't yet moved to the Creative Cloud subscription model, but looking like the true options for my needs are thin at best. Relying on old technology moving forward isn't going to cut it. Watching their keynote now - may be buying really soon...
 
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#10
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

Canon has deliberately locked me, as an owner of a 5DII and 7D, out of its own software. I can't imagine that there are specific firmware features of the new cameras that would rely on a specific version of DPP. Even if this were the case, other processing software provides updates for specific cameras.

This is clearly a deliberate decision, probably by the marketing team.

In any case, I have Lightroom, which I've had since day one (actually before then, with Raw Shooter).
 
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#11
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

Canon Rumors said:
<p>From the viewpoint of someone who uses a 5D Mark III as a primary body and a 7D as a backup, I find this to be very inconvenient. It means that I have to keep two versions of DPP installed on my computer if I want to use the latest features while still being able to edit my backup body RAW files.</p>
Click to expand...

well it does say "AT LAUNCH"

I'm sure they wanted to limit the initial launch rollout and bug fixing. Especially on a re-write.

i suspect they'll add further support as time goes on - Alot of us are in the same predicament. not to mention historical archives of CR2 files from as far back as the original Rebel and 10D for me.

it could be that the special algorithms in the CR2 files are different between crop and sensor cameras - who knows. it's curious they only support full frame for now.

however I'm seriously pleased by what i see out of this - it is a dramatic improvement in speed over the orginal 3.x DPP.

Looking forward to more cameras being added in short order.
 
Upvote 0
#12
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

Frodo said:
Canon has deliberately locked me, as an owner of a 5DII and 7D, out of its own software. I can't imagine that there are specific firmware features of the new cameras that would rely on a specific version of DPP. Even if this were the case, other processing software provides updates for specific cameras.

This is clearly a deliberate decision, probably by the marketing team.
Click to expand...

Actually it's probably more limiting the scope of the rollout after a mass re-write of the application.

Speaking from experience, you atypically don't release to 50 million customers in one shot for a major re-write.

That would be idiotic.

this way they can work out the major kinks, and release on a more sane approach.
 
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#14
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

I don't use DPP, but have been using EOS Utility regularly for several years. I regularly shoot with a 5D3, with a 5D for backup.

The version of EOS Utility that is compatible with Windows 7/8 (I still use 7) won't recognize the 5D. So, in order to maintain a ready backup solution, I have to have a virtual machine installed on my laptop (I use VMware Player), under which I have Windows XP installed, along with the latest Windows XP-compatible version of EOS Utility. Very tedious setup.

I really don't understand why Canon chooses to follow this design route. Maybe they think it will induce their user base to upgrade to the latest camera versions. But that requirement is likely most often discovered after finding that the latest software won't work with the user's current equipment. Trying to turn a negative experience plus the requirement to expend significant additional cash doesn't translate in my mind to a satisfied customer base.
 
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#15
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

I was just at a Canon Live Learning workshop this weekend where one of the instructors talked about how we might want to give up LR & PS because Canon's software always works on all Canon cameras, no matter what, unlike LR/PP. He was talking about new camera models, but this is still funny timing.
 
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#16
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

JonAustin said:
Trying to turn a negative experience plus the requirement to expend significant additional cash doesn't translate in my mind to a satisfied customer base.
Click to expand...

A $ from an unsatisfied customer is worth as much as from a satisfied one. Actually, an unsatisfied customer upsold to newer or more expensive gear is preferable unless he/she abandons the system altogether or is so annoyed that he/she gets another past time occupation.

However, in the case of software I can somehow understand Canon to try to reduce the support cost. The software is not "free" as it's included in the hardware price, but they will still have calculated some "end of life" span in their accounts. Fyi: Magic Lantern is trying to cover all cameras, and it's turning out to be very problematic as they *are* different, though often only in small details.

The problem is Canon is their bad communication that comes across as arrogant and erratic, they should turn to announcing end of life cycles well in advance and probably have a "paid" software lifetime extension like Microsoft has.
 
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#17
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

JonAustin said:
Trying to turn a negative experience plus the requirement to expend significant additional cash doesn't translate in my mind to a satisfied customer base.
Click to expand...

Marsu42 said:
A $ from an unsatisfied customer is worth as much as from a satisfied one. Actually, an unsatisfied customer upsold to newer or more expensive gear is preferable unless....
Click to expand...
I think there's merit in both perspectives but converting camera upgrades into grudge purchases does not strike me as a sustainable business strategy.

I don't use DPP so I shouldn't care whether it works with my previous generation cameras. For some reason I do. (Maybe this is because Canon's telling me my cameras are 4 years old and so I need to pony up another pile of kilodollars if I want to consider myself a valued customer.)

It all makes me less than gruntled...
 
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#20
Re: DPP 4.0 & EOS Utility 3.0 Available for Download

So... I have a 5Dmk2 and I can't use it - I see - OK well thanks Canon for nothing as DPP was too clunky to bother with anyway so as far as software goes canon is still very much in my bad books - do they seriously expect me to upgrade to 5D3 jst to use their software? Why cripple it otherwise?


this is no way to endear me to you, Canon (and that's putting it politely)
 
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