and it turned out to be a Windows setting thing (AutoPlay was set to "Take no action" which was a little bit more literal than what I wanted. Now it's set to "Choose a default" so it'll ask every time).
Go into Device manager/Disk Drives. It should be listed. Right click and select uninstall. Then unplug it and after a few seconds plug it in again. It should install the drivers again. Then try a different USB port, and if possible a different cable. The readers sometimes don't play well with some USB Ports.
Thank you! Her computer was set up to send files to Dropbox! I have no idea how that happened. Changed it to Bridge and it seems to be working. I've been looking for this solution for about six months.I have the Lexar CFexpress 2x2 reader, and there is no driver for that.
I did have a problem on one computer that the cards didn't get mounted and assigned a drive letter (e.g. E
If you go to Settings > Devices > AutoPlay, check what your settings are, and if you can, compare the settings to another computer.
If you are still using ImageBrowser, it probably does not recognize Cr3 raw files. Try shooting a few jpgs and see if it will recognize those files.
I think that is the right answer. Image Browser EX will not recognize CR3 files. The solution is to use more modern software that comes with the camera. I have my R5 set to automatically download images via FTP as I shoot, but that is only when I'm doing a few dozen images over a hour or so. If I take a lot of images, I use my card reader and Lightroom to import them. There are several different methods, but the software must support CR3 files and a lot of it does not.
Indeed. Mac user, but I generally wait until the x.2 version of a new MacOS before upgrading. Monterey is on 12.1, but I will probably upgrade in the near future so I can get Finder/Preview support for .CR3 files from the R3.
