Still images taken with Canon EOS R5 Mk II may be recorded as corrupted/abnormal due to incompatibility of certain SanDisk Extreme PRO SDXC UHS-II 64GB, 128GB and 256GB V60 cards.
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Corrupted images captured with EOS R5 Mark II and certain SanDisk SD cards
- Thread starter Canon Rumors
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Is there any information, that other camera models are affected, too?
Or is the R5 mk II the only one?
Or is the R5 mk II the only one?
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I would expect cameras of the same generation (both hardware and firmware) would share the defect, but the R1 has no SD slot. The as-yet-unannounced-R6III would likely suffer from the same issue.
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Compatibility issues with SanDisk cards are becoming more common across brands, even if they're not officially announced. I have stopped recommending them, but they still have brand power.
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Lexar's issues seem to have been solved after the Longsys acquisition of the name. I haven't heard anything negative about them outside of the rare card failure which everyone suffers from.
Every SanDisk card I put in the Leica Q3 would freeze the camera fairly often, switched to Angelbird and the camera stopped freezing. I told other owners to do the same thing, and they had success as well.
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Sandisk used to be the company where the card firmware had the least amount of surprises and very good control of their supply chain, it was rare to get counterfeits when buying through a bona-fide distributor.
A few years ago their fastest line of cards wasn't so fast anymore, but still more expensive than others. I switched to Sony Tough cards, shortly after Sony did a recall for exactly the same issues. From my small sample size, Sony Tough (both SF-M and SF-G) have shown no issues yet, OWC and Sabrent cards have been drama free as well so far.
I wish SD cards would go away, but now that my laptop has a builtin SD card reader, I'm realizing how convenient they are.
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I'll try to find the tech PDF OWC sent me, their cards are among the best. On a meaningless note, my goodness I hate their logo and branding
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I bought 2 of these. On my R5mkii, about 1 of 15 images are reported on Lightroom as "Corrupted and unusable". This does not happen with my other memory cards.
I contacted Sandisk. They said they will replace them, but the conditions are that they have to be in original packaging when returned. How do you think I know there is a problem if I never took them out of the package?
I think Sandisk does not stand behind their product, and does not intend to replace them.
I contacted Sandisk. They said they will replace them, but the conditions are that they have to be in original packaging when returned. How do you think I know there is a problem if I never took them out of the package?
I think Sandisk does not stand behind their product, and does not intend to replace them.
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Same here. That's why I am so surprised.
I feel with you and all that have issues.I suppose, the people at SanDisk meant, that the cards have to be repacked into the "original packaging".
But still, that would be ridiculous. I never thought about keeping an "original packaging" that I had to cut open to get the card.
I would insist and ask what they meant. And they should show this to you in their terms and conditions.
I never heard something like that with warranty issues before.
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I went on a trip to Vietnam in September. First trip with my R5II. On my first two days, I had mistakenly not been recording to both my CFEXPRESS and SD cards and was recoding exclusively to the SD-CARD, amounting to a rate of about 5-10% or corrupted images. I had naively assumed that this was a result of using V60 cards as I was doing some burst shooting. I was using the V60 256GB cards.
I opened a ticket yesterday with SandDisk and had zero trouble in them creating an RMA. They are replacing my two 256GB cards with two 512GB cards which they stated are not affected by this issue. I feel like save for the corrupted images, I win here.
In various forums there seems to be a lot of hate for Sandisk. I have used Lexar and Sandisk intetrchgeably in my Canon SLSr since 2005. I have added ProGrade and Angelbird to my brand portfolio on the CF-EXPRESS front. I work in tech and as a result have an expectation that all tech will at some point fail. If I don't have two copies of an image in the filed, I believe that I have zero. Juding a brand by a single failure is in my opinion naive.
I don't see any of the top tier brands as different from one another. I've yet to see any industry data that shows how the cards fare.
If I am buying a spinning disk, I go and view the BackBlaze stats for the tens of thousands of drives they have in their storage pods. They provide data across tens of thousands of drives to say which are more reliable.
I opened a ticket yesterday with SandDisk and had zero trouble in them creating an RMA. They are replacing my two 256GB cards with two 512GB cards which they stated are not affected by this issue. I feel like save for the corrupted images, I win here.
In various forums there seems to be a lot of hate for Sandisk. I have used Lexar and Sandisk intetrchgeably in my Canon SLSr since 2005. I have added ProGrade and Angelbird to my brand portfolio on the CF-EXPRESS front. I work in tech and as a result have an expectation that all tech will at some point fail. If I don't have two copies of an image in the filed, I believe that I have zero. Juding a brand by a single failure is in my opinion naive.
I don't see any of the top tier brands as different from one another. I've yet to see any industry data that shows how the cards fare.
If I am buying a spinning disk, I go and view the BackBlaze stats for the tens of thousands of drives they have in their storage pods. They provide data across tens of thousands of drives to say which are more reliable.
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Thank you for sharing your positive experience with SanDisk support.
I hope, that most people will get the same treatment.
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First their "Rugged" SSDs dump people's entire photo collections and now their SSDs corrupt people's Camera photos...
I'm getting ready to dump everything SanDisk entirely. In Sabrent we trust...
I'm getting ready to dump everything SanDisk entirely. In Sabrent we trust...
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Nor have I. But keep in mind they had problems with their SSDs last year, and didn't really acknowledge or address them AFAIK. Lots of sales on them at B&H, though...
I used to use exclusively SanDisk memory cards, but I switched to buying Lexar SD and ProGrade CFe. Especially after this, I won't buy more SanDisk cards, though I'll keep using the ones I have in my R8 and M-series bodies.
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This is so frustrating. I just ordered two of these cards last night. Called Fedex and B and H trying to cancel my order and shipment, no dice.
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