Canon EOS R1, EOS R5 Mark II and CF-R20EP Short Supply Notice

[David - Sydney]

That's something Canon Canada should be doing, there is a grey market problem in the land of "eh". They keep trying the CarePAK thing, but selling extended warranties on cameras and lenses is still a low percentage of buyers, and grey market buyers don't much care about warranty.

Canon would have the detailed stats on actual warranty claims and repairs out to 5 years before they extended to 5 year warranty. I am guessing that they saw it as a pretty cheap way to retain control of the grey market volume vs cost of warranty repairs.
I had a warranty repair on my 7D back 15 years ago but nothing since so it is practically a warm and fuzzy feeling for the remaining 1 year of my R5 warranty.

Is this fungus? First time on any lens and it is my RF70-200/2.8 which isn't used very often and rarely outside :-(

 

[AlanF]

A new body will be welcome. Always welcome. My R5 does not focus as good as it should in lower lights, loosing focus point to often. Also varying errors. Fixing ist will be to expensive.
My R7 is perfect for good light, but suffers from heavy noise over 1600 Iso. So, I am using the R6II for owls and other little owls (In German Steinkauz, Uhu, Waldohreulen usw.).
Pre-shooting mode on the R5 II will be really welcome. An starting owl with opened wings....from the beginning on... in good quality... wow. How I am waiting for this.

I suppose it depends on habits. I always shoot birds in daylight, and little owls are daylight birds, and don't encounter low light focussing problems. My other interests are dragonflies, butterflies etc, are active only when it is light and best warm. The pre-burst shooting mode on the R7 is implemented rather clumsily. A good version would be useful for, say, waiting for a perched kingfisher dive to fish. Unfortunately, those favourites of mine have become hard to find in the last couple of years. I do have an R5ii on pre-order.

 

[XL+]

I suppose it depends on habits. I always shoot birds in daylight, and little owls are daylight birds, and don't encounter low light focussing problems. My other interests are dragonflies, butterflies etc, are active only when it is light and best warm. The pre-burst shooting mode on the R7 is implemented rather clumsily. A good version would be useful for, say, waiting for a perched kingfisher dive to fish. Unfortunately, those favourites of mine have become hard to find in the last couple of years. I do have an R5ii on pre-order.

In my local area there are a few kingfisher, where an good pre-burst shooting mode is welcome too - you are right. The two little owls and few owls I locationally know, are mostly active in dawn and dusk. Also a tyto alba/barn owl in the neighbourhood of my holiday home has been seen just once at daylight. If you see them in daylight it´s great for your bird-shooting, mine are not so daylight-affirm.
The pre-burst shooting mode is welcome for me, when the bird starts flying or is landing and has in many times fully opened wings. So it´s feathers look best for me.
Dragonflies would be welcome too (saw your excellent fotos ! - btw.: being impressed how near you must have been to the birds), but in my area there are not many of them. Fertilization, insectizides and urbanisation killed almost all of them.

 

[EOS 4 Life]

Even when there was a grey market locally (ordered from Hong Kong), they still had a default warranty under Australian consumer law of 12 months but could be extended for long life items in theory eg Apple had a 1 year local warranty but were selling a 2 year telco plan so they had to extend the warranty to 2 years due to the expected minimum life.

The USA has no such law.

 

[David - Sydney]

The USA has no such law.

Indeed they don’t… but there are better return policies if you don’t like from some resellers, refurbished pricing (as a consequence).
Swings and roundabouts (which they don’t have many)

 

[EOS 4 Life]

Indeed they don’t… but there are better return policies if you don’t like from some resellers, refurbished pricing (as a consequence).
Swings and roundabouts (which they don’t have many)

Yeah, the return policies are why we have so many opened-box and refurbished models selling so cheaply.

 

[frankchn]

I received an email confirming the August 20th ship date from B&H.

 

[sanj]

For anyone that cares

Based on our small sample size of preorders, the R52 vs R1... the ratio was 5 to 1 for the former.

Seems right.

 

[sanj]

Seems right.

Not to say that R1 is bad or something, just that R5ii perhaps sells better because it is cheaper and not specialized like R1

 

[ShowMeTheEagles]

I am not sure if it is an intentional tactic but if it is then it is probably already backfiring.
More people do preorder but they preorder from multiple vendors and cancel most of their orders.

Sure, but that's not a backfire. When a product is backordered no money has changed hands even if you have to give your CC to hold the order. So if you cancel multiple orders once you get your hands on one all those cameras you canceled will go to the next people in line at those respective dealers. A backfire is when a company sets an aggressive marketing strategy that ends up hurting them rather than raking in coin.

 

[David - Sydney]

Sure, but that's not a backfire. When a product is backordered no money has changed hands even if you have to give your CC to hold the order. So if you cancel multiple orders once you get your hands on one all those cameras you canceled will go to the next people in line at those respective dealers. A backfire is when a company sets an aggressive marketing strategy that ends up hurting them rather than raking in coin.

A backordered item can be fully charged to your card.

I have had problems with online purchases to some suppliers that they charged my card but then told me that it was backordered with no indication of ship date. I then tried to cancel/refund but it needed to be escalated internally... I was not happy about this and will never order from them again until I physically go into the store or call the warehouse to check on stock before ordering online.

 

[neuroanatomist]

A backordered item can be fully charged to your card.

I have had problems with online purchases to some suppliers that they charged my card but then told me that it was backordered with no indication of ship date. I then tried to cancel/refund but it needed to be escalated internally... I was not happy about this and will never order from them again until I physically go into the store or call the warehouse to check on stock before ordering online.

Well, you have your 5 year warranty. In the US, an online retailer can’t charge the buyer until the item ships. For a preorder or backorder, they can run an authorization but not actually post the charge. There’s an exception for ‘single use’ cards (prepaid credit cards and ApplePay can be fully charged at time of purchase).

‘Shipping’ is initiated when the seller has evidence of doing so, e.g., paying for shipping/postage. That’s why if you buy something here on eBay, the seller will immediately print a shipping label and charge you, but it may be a few days before they actually ship the item (in some cases because they’re making it to order, common with 3D printed items, custom-labeled items, etc.).

 

[AlanF]

Well, you have your 5 year warranty. In the US, an online retailer can’t charge the buyer until the item ships. For a preorder or backorder, they can run an authorization but not actually post the charge. There’s an exception for ‘single use’ cards (prepaid credit cards and ApplePay can be fully charged at time of purchase).

‘Shipping’ is initiated when the seller has evidence of doing so, e.g., paying for shipping/postage. That’s why if you buy something here on eBay, the seller will immediately print a shipping label and charge you, but it may be a few days before they actually ship the item (in some cases because they’re making it to order, common with 3D printed items, custom-labeled items, etc.).

Similar situation in UK.

 

[David - Sydney]

Well, you have your 5 year warranty. In the US, an online retailer can’t charge the buyer until the item ships. For a preorder or backorder, they can run an authorization but not actually post the charge. There’s an exception for ‘single use’ cards (prepaid credit cards and ApplePay can be fully charged at time of purchase).

‘Shipping’ is initiated when the seller has evidence of doing so, e.g., paying for shipping/postage. That’s why if you buy something here on eBay, the seller will immediately print a shipping label and charge you, but it may be a few days before they actually ship the item (in some cases because they’re making it to order, common with 3D printed items, custom-labeled items, etc.).

I'll keep my extended warranty and be careful with my online orders

My company has a strict no pre-payment policy and they are big enough to push that through although it depends on the Incoterm when invoices can be issued ie generally when title is transferred from seller to buyer or when the service has been provided. Insurance etc can be done with monthly payments.